Q. If you had to take your pet to the veterinarian, what would you consider to be exceptional customer service? What would you expect (beyond medical compitance)? Now what if you had to take your pet to an emergency veterinary clinic, what would you expect as a client (again, beyond medical expertise)? What would you like to see regarding outstanding customer service in these instances?
A. I would want to be treated respectfully. If I were to ask a question I would expect an answer. And have them put into a term that I could understand.
I would also want the staff there to recognize me and be pleasant. I would want them to remember me and my pet. I would want the staff to "really" love animals and show it. I would also want them to appreciate my business.
I would also want the staff there to recognize me and be pleasant. I would want them to remember me and my pet. I would want the staff to "really" love animals and show it. I would also want them to appreciate my business.
What would you expect or like to see from your veterinary visit?
Q. If you had to take your pet to the veterinarian, what would you consider to be exceptional customer service? What would you expect (beyond medical compitance)? Now what if you had to take your pet to an emergency veterinary clinic, what would you expect as a client (again, beyond medical expertise)? What would you like to see regarding customer service in these instances?
A. #1. CLEAN
The vets need to be willing to here all my questions.
If it's anything other then cat/dog/horse/rabbit, ask that they have taken additional classes to care for them.
Creditials (most vets will be more then willing to tell you them)
If they have a website, check it out. It will list a lot of stuff.
Ask what pets the vet has.
Two waiting areas, (or at least one that is not as open as the other to separate scared/scary pets.
Personally, I only go to Groups. If you are going to a place with one Doctor, what happens if the doctor isn't sure. Who do they ask?
Ask if they offer services for lost/relinquished pets to help them get home/new homes. That shows a vet who really loves animals.
The vets need to be willing to here all my questions.
If it's anything other then cat/dog/horse/rabbit, ask that they have taken additional classes to care for them.
Creditials (most vets will be more then willing to tell you them)
If they have a website, check it out. It will list a lot of stuff.
Ask what pets the vet has.
Two waiting areas, (or at least one that is not as open as the other to separate scared/scary pets.
Personally, I only go to Groups. If you are going to a place with one Doctor, what happens if the doctor isn't sure. Who do they ask?
Ask if they offer services for lost/relinquished pets to help them get home/new homes. That shows a vet who really loves animals.
What is the difference between Veterinary Technician LVT, RVT and CVT?
Q. I am trying to figure out the difference between Veterinary Technician LVT, RVT, CVT and Veterinary Assistants? I want to go to school for a Vet Tech but which one is the most rewarding in salary? I cant find any info on the net. Also,which one is the best online school?
A. It�s easy to get confused by all of the initials when looking into RVT programs. You may see LVT, RVT or CVT. The various initials are simply a matter of licensing or certification which is dependent upon the state in which you want to work. An RVT is a registered veterinary technician, an LVT is a licensed veterinary technician, and a CVT is a certified veterinary technician. They're all the same thing.
Many states allow you to work as a veterinary assistant with no certification or licensing. As an assistant, you are limited to what your duties can be and as a result warrant lower pay. A veterinary technician works right alongside a veterinarian in caring and treating the animal patients. Vet techs do a lot of lab work, conduct medical tests, draw blood, place catheters, give the animals medication, assist surgeries, and educate the pet owners.
Veterinary assistants are on the lower end of the veterinary hierarchy. They often perform the more mundane tasks. Some of a veterinary assistant�s duties include general husbandry, such as- cleaning cages, washing, feeding, and exercising the animals, them. According to the Bureau of Labor Statistics, the general annual salary of a registered veterinary technician was $34,000. A veterinary assistant earns an annual median salary of $24,000.
To begin a career as a veterinary technician, you must attend (either on campus or over the internet) an accredited vet tech school and successfully complete your education and training. Once you've received your Asso. of Applied Science, you sit for the Veterinary Technician National Examination.
It's important to research the requirements of the state you wish to work in. Once you pass the National Boards, you need to register with your state to receive your official credentials. Different states have different requirements with regards to schooling and testing. Each state has its own veterinary certification boards who can give you information regarding the requirements, extra testing, and deadlines you need to finish. This is the final step in attaining your RVT credentials.
I live in Texas and started at one of the top ranked schools in the nation- Tomball College. I had to move, so I finished the last of my education at a top ranked online school called Cedar Valley. Cedar Valley was an awesome school! I recommend you look in to it.
Good luck! Let me know if you have any other questions! :)
11/6 update- Cindy is correct abt Registered Veterinary Nurse not being legal in Texas. I practiced in Germany for the past several years and that's what they call RVTs in Europe (in fact RVTs are called RVNs everywhere except the USA and Canada). Anyways, sometime old habits die hard! lol If I'm posting on here I should be representing properly. Thanks for the reminder Cindy! :)
Many states allow you to work as a veterinary assistant with no certification or licensing. As an assistant, you are limited to what your duties can be and as a result warrant lower pay. A veterinary technician works right alongside a veterinarian in caring and treating the animal patients. Vet techs do a lot of lab work, conduct medical tests, draw blood, place catheters, give the animals medication, assist surgeries, and educate the pet owners.
Veterinary assistants are on the lower end of the veterinary hierarchy. They often perform the more mundane tasks. Some of a veterinary assistant�s duties include general husbandry, such as- cleaning cages, washing, feeding, and exercising the animals, them. According to the Bureau of Labor Statistics, the general annual salary of a registered veterinary technician was $34,000. A veterinary assistant earns an annual median salary of $24,000.
To begin a career as a veterinary technician, you must attend (either on campus or over the internet) an accredited vet tech school and successfully complete your education and training. Once you've received your Asso. of Applied Science, you sit for the Veterinary Technician National Examination.
It's important to research the requirements of the state you wish to work in. Once you pass the National Boards, you need to register with your state to receive your official credentials. Different states have different requirements with regards to schooling and testing. Each state has its own veterinary certification boards who can give you information regarding the requirements, extra testing, and deadlines you need to finish. This is the final step in attaining your RVT credentials.
I live in Texas and started at one of the top ranked schools in the nation- Tomball College. I had to move, so I finished the last of my education at a top ranked online school called Cedar Valley. Cedar Valley was an awesome school! I recommend you look in to it.
Good luck! Let me know if you have any other questions! :)
11/6 update- Cindy is correct abt Registered Veterinary Nurse not being legal in Texas. I practiced in Germany for the past several years and that's what they call RVTs in Europe (in fact RVTs are called RVNs everywhere except the USA and Canada). Anyways, sometime old habits die hard! lol If I'm posting on here I should be representing properly. Thanks for the reminder Cindy! :)
What type of education do you need to become a veterinary receptionist?
Q. I still young and try to figure out what i wanna do. And I have always been interested in have an occupation with animals but i didn't want to have the big responisiblity of being a vet. So I decided to look into job that help out vets and I found veterinary receptionist. But I am unable to find the type of education that is needed. So if anyone could help, it would be greatly appreciated.
A. There are no special education or training requirements to be a veterinary receptionist. This position actually has little to do with the animals and more with handling appointment scheduling, phone calls and paperwork. Veterinary receptionists do not anwer medical questions other than basics concerning the standard practices for preventative care at the practice that they work in.
If you are interested in working with animals then you may wish to consider working as a veterinary assistant or veterinary technician instead of a receptionist.
I would recommend that you volunteer at a veterinary hospital or shadow a veterinary technician or assistant for a few days to help you see what the different positions in a veterinary facility are like.
If you are interested in working with animals then you may wish to consider working as a veterinary assistant or veterinary technician instead of a receptionist.
I would recommend that you volunteer at a veterinary hospital or shadow a veterinary technician or assistant for a few days to help you see what the different positions in a veterinary facility are like.
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